Workflows built like buildings.

Automations for US and UK small businesses. Drawn first, tested under load, with a person in the loop where it matters.

Talk about your workflow

How I build

Every workflow tells the same story. I plan all seven parts before touching a single node.

Trigger

What starts it

Data

What it needs

Logic

What the rules are

Action

What gets done

Approval

When a person decides

Plot twist

What happens when it fails

Ending

Where the result lands

Work

Demo builds on realistic data. Each one is tested against the messy cases, not just the happy path.

In progress

Dead lead reactivation

Turns a home services company's old quotes and past customers into real two-way conversations. One personal email per lead, never a blast. Replies get read, sorted, and answered, or handed to a person.

n8n · local AI model (Qwen 2.5) · Google Sheets · Gmail

Demo business and lead data are invented.

6 checksevery AI email must pass before it sends

0 emailssent to a lead without consent

5 reply typesinterested, question, not now, stop, upset

More builds in progress: missed-call AI receptionist, invoice chasing, contract review, and more.

Why my builds handle real customers

Before automation, I spent 3+ years in customer support and content moderation. I know what angry, confused, and in-a-hurry customers actually send.

So every build I make answers only from approved facts, routes anything risky to a person, and logs everything so nothing quietly disappears.